Service & Repairs

Having troubles? Let us help.

We understand the importance of having your equipment working smoothly.

Our experienced technicians can help get you back up and running.

Step 1 - Give us a call

Contact our customer service team to schedule a service call.

Call us toll free at 613-258-3344.
Step 2 - Troubleshoot

An experienced technician will contact you for more details. In some instances, they may be able to troubleshoot the issue over the phone.
Step 3 - Schedule a service appointment

If we are not able to resolve your problem over the phone, our technicians will schedule an in-store or on-site appointment with you.
Step 4 - Get your equipment serviced

No surprise charges here. Manufacturer warranties will be automatically applied where valid and our technicians will inform you about any additional charges that may apply.

Although we're here to help when you need it, properly caring for your equipment can help it last longer.

Always refer to your user manual for tips on proper equipment usage and maintenance.